Politique d’expédition
📦 Shipping Policy
At LoroLabs, we're committed to providing a smooth, reliable, and worry-free shopping experience.
Please review our shipping policy before placing your order.
1. Free Shipping
We offer free standard shipping on all orders over $99 USD.
2. Processing & Delivery Time
Processing Time
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Standard Processing: 1 business day
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Priority Processing (Skip the Line – Insured Shipping): Within 2 hours
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States (excluding remote areas) & Canada | 7–12 business days |
| Remote areas (islands, APO/FPO, Alaska, Hawaii) | 15–25 business days |
| Europe | 8–14 business days |
| United Arab Emirates (Dubai) | 15–20 business days |
Please note: Delivery estimates do not include processing time. Shipping times may occasionally be affected by factors beyond our control, including severe weather, customs inspections, carrier delays, holidays, or other unforeseen circumstances.
3. Insured Shipping
If you choose Priority Processing (Insured Shipping) and your package is confirmed lost during transit, we will send a replacement at no additional cost.
4. Delayed or Missing Orders
If your order has not arrived within 30 business days from the date of purchase, please contact our support team.
Depending on your preference and the shipping status, we will gladly offer:
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A replacement shipment, or
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A full refund
Contact Us
LoroLabs
Our customer support team typically responds within 24–48 business hours. Please remember to check your spam or junk folder if you don't see our reply.